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FAQs

  • BabyUp® is suitable for newborns up to the point when the baby can sit up independently (around 9 months). The highchair version can be used until your baby is about 2 years of age.

  • Yes, as long as you adhere to the safety guidelines provided in the owner’s manual.

  • While it may provide relief, it’s essential to consult with a healthcare professional for a comprehensive treatment plan.

  • Our fabrics are 100% eco-sustainable, but always keep away from open flames.

  • Absolutely, when used as instructed. Always supervise your baby during use.

  • It can support up to 9 kg in the anti-reflux configuration.

Health & Safety

Using Your BabyUp®

  • If your baby surpasses the weight limit, discontinue use immediately. Consider alternatives suitable for your baby’s weight.

  • Yes, the highchair version is designed for feeding.

  • It’s portable and foldable, perfect for on-the-go families.

  • Yes, it’s equipped with Bluetooth speakers for your convenience.

  • It’s not designed for sleep, however babies can rest on BabyUp® for many hours per day.

  • The fabric seat is machine-washable. After washing, ensure it’s correctly reattached. The base and other parts can be wiped down with a mild cleaner. The bibs are machine-washable up to 40°C.

  • Ensure it’s connected to a power source and try turning the knob clockwise.

  • Adjust the volume on your device and ensure your mobile device is paired with the Bluetooth speakers.

  • Ensure there’s no obstruction, adjust the baby’s position, and ensure they’re seated correctly.

Maintenance

  • If the breakage is due to a manufacturing defect, we will refund it. However, damages from misuse will not be covered.

  • Kindly send an email to help@dralbani.org for return instructions.

  • Deliveries within Europe take about 3 days, while international shipments can take up to a week.

Purchasing

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